ShoreTel - Fix DTAS disconnect errors between servers

In some cases, we have seen DTAS disconnect issues between ShoreTel servers.   

Making a change to the system to force a socket reset could solve this problem: 

1) Navigate to HKLM\Shoreline Teleworks\Telephony Management Server\Settings

2) Create a DWORD value called ForceAsyncSocketReset
3) Set the value to 1
4) Restart the DTAS service.

This change will need to be made on all servers and has fixed the problem in many cases.